by mobileFUSED | Oct 8, 2019 | Mobile Marketing
What Is a Call Center? According to the Merriam-Webster Dictionary, call centers are offices “set up to handle a large volume of telephone calls, especially for taking orders and providing customer service.” Caller Centers can be situated within a company or...
by mobileFUSED | Sep 4, 2019 | Mobile Advertising
The Telephone Consumer Protection Act (TCPA) monitors and standardizes telemarketing calls, auto-dialed calls, pre-recorded calls, text messages, and unsolicited faxes. Passed by Congress in 1991, the TCPA works to ensure that telemarketing is appropriately used...
by mobileFUSED | Jul 14, 2019 | Mobile Marketing
Still Not Convinced? It’s not very often that one finds a business with a team mentality. mobileFUSED strives to get to know each of its clients and publishers in order to ensure that everyone is happy and successful. They individually review calls, which is quite...
by mobileFUSED | Jul 7, 2019 | Mobile Marketing
Everyone is Valued Sinan Ovacik, who is the director of business development at mobileFUSED, often compares call centers to pirate ships. This is because the goal is to get to one place and if one crew member (employee) is unhappy, then it spreads. Therefore, it is...
by mobileFUSED | Jun 30, 2019 | Mobile Marketing
Data is Key As stated by David Ferrell, who is the account manager of mobileFUSED, mobileFUSED “takes ownership of the calls being sent to your business as well as works with advertisers and publishers to continuously improve the overall quality of service.” According...
